Effective Date: June 16, 2025
Safe Electric Co. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, request our services, or otherwise interact with our company.
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, you should refrain from using our site or providing personal information to us.
Information We Collect
We collect information in order to provide you with high-quality electrical services, respond to your inquiries, and improve your experience with our company. This information may include:
Personal Information such as your name, address, phone number, and email address when you fill out a service request form, schedule an appointment, or communicate with us by phone or email.
Service Details relating to your project, such as the type of service requested, location of the work, and any specific notes or instructions you provide.
Payment Information when applicable, including billing details required to process transactions. We do not store full credit card numbers on our servers; secure payment processors are used for all transactions.
Technical Information such as your IP address, browser type, device information, operating system, and the pages you view on our website. This data helps us understand how our website is used and how we can improve it.
Communications including the content of your emails, messages, or calls to us, which may be retained for record-keeping, training, and quality control purposes.
How We Use Your Information
Safe Electric uses the information we collect to:
- Provide and deliver the electrical services you request
- Schedule, confirm, and update service appointments
- Prepare quotes, invoices, and related documentation
- Respond to inquiries and customer service requests
- Communicate important information about your project or our services
- Improve our website, marketing, and service offerings
- Meet legal, safety, and regulatory obligations
We may also use aggregated or anonymized information for analysis and business reporting purposes.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only under limited circumstances, including:
- With trusted service providers who assist us in operating our business, such as payment processors, marketing partners, or IT support providers
- When required by law, regulation, subpoena, or other legal process
- To protect the safety, property, or rights of Safe Electric, our customers, or others
- In connection with a business transfer, such as a merger or sale of company assets, where customer information may be part of the transferred assets
All third-party partners we work with are required to protect your information and use it only for the purposes for which it was provided.
Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect the personal information you provide from unauthorized access, disclosure, alteration, or destruction. While no system can guarantee absolute security, we regularly review our procedures to ensure your data is handled responsibly and securely.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze site usage, and enhance your browsing experience. Cookies are small data files stored on your device by your browser. You can choose to disable cookies through your browser settings, although this may affect certain features of the site.
Your Rights
You have the right to request access to the personal information we hold about you, request corrections if any details are inaccurate, and request that we delete information no longer necessary for our business or legal purposes.
To exercise these rights or to ask questions about how we handle your data, please contact us. We will respond to all legitimate requests within a reasonable time frame and in accordance with applicable laws.
Links to Other Websites
Our website may contain links to external websites operated by third parties. Safe Electric is not responsible for the content, security, or privacy practices of those sites. We encourage you to review the privacy policies of any website you visit.
Retention of Information
We retain personal information only for as long as it is necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, it is securely deleted or destroyed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the new effective date.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data handling practices, please contact us. We value your trust and will make every effort to address your inquiries promptly and thoroughly.